1. Introduction
This Privacy Policy explains how Muhammad Wilayat Shah (“we”, “us”, or “our”) handles personal information when you visit wilayats.com (the “Website”), use our contact form, read our blog, or use mobile applications we publish on Google Play and the Apple App Store (the “Apps”).
By using the Website or Apps, you agree to this Privacy Policy. If you do not agree, please do not use our services.
2. Scope
This policy applies to:
- The Website at https://wilayats.com, including blog content, portfolio information, and the contact form.
- Mobile applications published by Muhammad Wilayat Shah on Google Play and the Apple App Store. Software products published on Google Play and the Apple App Store, including utility, business, and operations apps developed by Muhammad Wilayat Shah (for example dictionary tools, delivery operations, and related mobile clients connected to web platforms).
Some Apps may link to separate web platforms (for example school, delivery, or hospital management systems) operated on other domains. Those platforms may have their own privacy policies; this policy covers Apps and the Website unless another policy is clearly stated for a specific product.
3. Information we collect
Information you provide
- Contact form: When you submit our contact form, we collect your name, email address, and message. This is stored so we can respond to your inquiry.
- App accounts and support: Depending on the App, you may provide account details (such as name, email, phone number, or organization information) when you register, sign in, or contact support.
Information collected automatically
- Website analytics: If enabled, we use Google Analytics 4 (GA4) to understand how visitors use the Website (for example pages viewed, approximate location, device type, and referral source).
- Advertising: The Website may display ads through Google AdSense. Google and its partners may use cookies and similar technologies to serve and measure ads. See How Google uses data in advertising.
- Blog analytics: We record page views on blog articles and may store a hashed or raw IP address to count unique readers. This helps us understand readership, not to identify you personally.
- Server logs: Our hosting provider may log IP address, browser type, request time, and similar technical data for security and reliability.
- Mobile apps: Apps may collect device identifiers, operating system version, crash logs, and usage events needed for functionality, security, and improvement. Location data is collected only in Apps that require it (for example delivery or fleet apps) and only when you grant permission in your device settings.
4. How we use information
We use information to:
- Respond to contact requests and provide support.
- Operate, maintain, and improve the Website and Apps.
- Publish and measure blog content and site performance.
- Display and measure advertising on the Website where AdSense is enabled.
- Secure our systems, prevent abuse, and comply with legal obligations.
- Deliver App features you request (for example authentication, orders, tracking, or notifications).
We do not sell your personal information.
5. Legal basis (where applicable)
If you are in a region that requires a legal basis for processing (such as the UK or EEA), we rely on: your consent (for example contact form submission or optional cookies); legitimate interests in operating and improving our services, securing systems, and understanding usage; and compliance with legal obligations.
7. Data retention
We keep contact form submissions and related records for as long as needed to handle your request and for a reasonable period afterward for business records. Analytics and advertising data are retained according to the settings and policies of the relevant providers (for example Google). App account data is retained while your account is active and as needed afterward for legal, security, or backup purposes.
8. Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. You may also withdraw consent where processing is based on consent.
To exercise these rights, email [email protected]. We will respond within a reasonable time. You may also have the right to lodge a complaint with a data protection authority in your country.
For Google ad personalization, you can manage preferences at Google Ads Settings.
10. Children’s privacy
Our Website and Apps are not directed at children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take steps to delete it.
11. International transfers
We are based in Islamabad, Pakistan. Your information may be processed in Pakistan and in other countries where our service providers operate (for example the United States for Google services). Where required, we rely on appropriate safeguards for cross-border transfers.
12. Mobile applications
Google Play: Downloads and in-app purchases on Android are subject to Google Play Terms of Service. See Google Play Terms of Service.
Apple App Store: Downloads on iOS are subject to Apple Media Services Terms and the Apple App Store terms applicable in your region. See Apple Media Services Terms.
Each App may request permissions (such as notifications, camera, storage, or location). We use permissions only for features described in the App listing or in-app. You can revoke permissions in your device settings.
13. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the Website or Apps after changes means you accept the updated policy.
14. Contact us
Muhammad Wilayat Shah
Islamabad, Pakistan
Email: [email protected]
Phone: +92 315 9322282